Consumer’s rights in Argentina are constitutionally-protected. In addition to the provisions set forth in the National Constitution, Argentine Consumer Law No. 24,240 includes various clauses intended to protect consumer’s rights and to empower the consumer with effective legal actions and remedies against violations and abuses of its rights.

With regard to product liability, the Argentine Consumer Law provides that if the damage to the consumer derives from the fault or risk of a product or service, the producer, the maker, the importing company, the distributor, the supplier, the seller and the one who has put its trademark in the product or in the service will be held jointly and severally liable.

Under the Argentine Consumer Law, violations to consumer rights are subject to administrative proceedings whereby the consumer may reach a settlement aimed at obtaining relief for the breach of its rights. Furthermore, administrative authorities are entitled to impose sanctions – fines, business closure, loss of concessions, etc. – on those who have breached consumer rights. Eventually, the consumer whose interests were damaged or threatened is entitled to seek proper redress or protection by filing legal actions with the Courts.